Privacy Policy

1. Introduction

Data Products ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant service.

2. Information We Collect

Information You Provide:

• Account information (business name, email, phone number)
• Business details (services, hours, pricing information)
• Payment information (processed securely through Stripe)
• Customer conversation data collected through the AI assistant

Information Collected Automatically:

• Usage data (feature usage, interaction patterns)
• Technical data (IP address, browser type, device information)
• Conversation logs and timestamps

3. How We Use Your Information

We use collected information to:

• Provide and maintain the AI assistant service
• Process payments and manage subscriptions
• Improve and optimize our service
• Send service-related communications
• Provide customer support
• Detect and prevent fraud or abuse

4. Data Storage and Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using SSL/TLS. Conversation data and business information are stored securely on Google Cloud Platform servers in the United States.

Payment information is never stored on our servers—all payment processing is handled securely by Stripe, a PCI-compliant payment processor.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Google Cloud (hosting), Stripe (payments), SendGrid (emails)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

Your customers' conversation data belongs to you. We do not use it for any purpose other than providing the service to you.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Cancel your account at any time

To exercise these rights, contact us at solomon@dataproducts.us

7. Data Retention

We retain your data for as long as your account is active. After account cancellation, we retain data for 90 days to allow for account recovery, then permanently delete all data unless required by law to retain it.

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising or analytics cookies.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: solomon@dataproducts.us
Address: Data Products, Murray, Kentucky, USA